Refund policy
NOVAFUSE TERMS OF SERVICE
Last updated: March 18, 2026
Please read these Terms of Service ("Terms") carefully before
using the novafuse.com website ("Site") operated by NOVAFUSE
("we," "us," or "our"). By accessing or using the Site, you
agree to be bound by these Terms.
1. GENERAL CONDITIONS
By using this Site, you represent that you are at least 18 years
of age and that you have the legal authority to enter into these
Terms. We reserve the right to refuse service to anyone for any
reason at any time. Your use of the Site constitutes your
agreement to these Terms in their entirety.
2. PRODUCTS & SERVICES
We reserve the right to modify, discontinue, or limit the
availability of any product or service without prior notice.
Product descriptions, images, and specifications are provided for
informational purposes and may vary slightly from the actual
product. Colors may appear differently depending on your device
display settings.
All prices are listed in U.S. dollars (USD) and are subject to
change without notice. We reserve the right to correct any
pricing errors and to cancel orders placed at incorrect prices.
3. ACCURACY OF INFORMATION
We make reasonable efforts to display accurate product
information, pricing, and availability. However, we do not
warrant that product descriptions, pricing, or other content on
the Site is complete, accurate, reliable, current, or error-free.
If a product offered on the Site is not as described, your sole
remedy is to return it in unused condition in accordance with our
Return & Refund Policy.
4. ORDER ACCEPTANCE & CANCELLATION
Your placement of an order constitutes an offer to purchase. We
reserve the right to accept or decline any order at our sole
discretion. Orders may be cancelled by us if:
- The product is unavailable or out of stock
- Pricing or product information errors are identified
- We suspect fraudulent or unauthorized activity
- The order violates any of these Terms
Order cancellation requests by the customer must be submitted
within 12 hours of order placement by emailing
support@recovry.com. Orders that have already entered processing
or shipment cannot be cancelled and must follow our Return &
Refund Policy.
5. PAYMENT
We accept major credit cards, debit cards, and other payment
methods as displayed at checkout. By submitting payment, you
represent that you are authorized to use the payment method
provided. All payments are processed through secure third-party
payment processors. We do not store your complete credit card
information on our servers.
6. MEDICAL DISCLAIMER
NOVAFUSE products are cosmetic skincare devices intended for
topical use only. Our products are NOT medical devices and are
not intended to diagnose, treat, cure, or prevent any disease
or medical condition.
Results described on this Site, in marketing materials, or in
customer testimonials are individual experiences and are not
guaranteed. Individual results may vary based on skin type, age,
usage consistency, and other factors.
The information provided on this Site is for general informational
purposes only and should not be considered medical advice. Consult
a licensed dermatologist or healthcare provider before using any
skincare device, especially if you have sensitive skin, active
skin conditions, open wounds, or are undergoing medical treatment.
NOVAFUSE is not responsible for adverse reactions resulting from
product misuse, failure to follow included instructions, use on
contraindicated skin conditions, or allergic reactions to
ingredients.
7. INTELLECTUAL PROPERTY
All content on this Site — including but not limited to text,
images, graphics, logos, product names, trade dress, videos, and
software — is the property of NOVAFUSE or its licensors and is
protected by U.S. and international copyright, trademark, and
intellectual property laws.
You may not reproduce, distribute, modify, display, or create
derivative works from any content on this Site without prior
written permission from NOVAFUSE.
"NOVAFUSE" is a trademark of NOVAFUSE. Unauthorized use of our
trademarks is strictly prohibited.
8. USER CONDUCT
You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to any part of the Site
- Interfere with or disrupt the Site's functionality
- Submit false, misleading, or fraudulent information
- Use automated tools (bots, scrapers, etc.) to access the Site
- Resell or commercially exploit any products purchased from the
Site without written authorization
9. THIRD-PARTY LINKS
The Site may contain links to third-party websites or services
that are not owned or controlled by NOVAFUSE. We are not
responsible for the content, privacy policies, or practices of
any third-party sites. You access third-party links at your own
risk.
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NOVAFUSE, ITS
OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS SHALL NOT
BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL,
OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS,
DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH:
- YOUR USE OF OR INABILITY TO USE THE SITE
- ANY PRODUCTS PURCHASED THROUGH THE SITE
- ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE
- UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS
OR DATA
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS
ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE
EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS
PRECEDING THE CLAIM.
11. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless NOVAFUSE and
its affiliates, officers, directors, employees, and agents from
any claims, liabilities, damages, losses, costs, or expenses
(including reasonable attorneys' fees) arising from:
- Your use of the Site or products
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit to the Site
12. DISPUTE RESOLUTION
Any disputes arising from or relating to these Terms or your use
of the Site shall be resolved through binding individual
arbitration in accordance with the rules of the American
Arbitration Association (AAA). Arbitration shall take place in
the Commonwealth of Virginia.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE
CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS,
CONSOLIDATED, OR REPRESENTATIVE ACTION.
13. GOVERNING LAW
These Terms shall be governed by and construed in accordance
with the laws of the Commonwealth of Virginia, without regard
to its conflict of law provisions.
14. CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time
without prior notice. Changes are effective immediately upon
posting to the Site. Your continued use of the Site following
any changes constitutes acceptance of the updated Terms.
15. SEVERABILITY
If any provision of these Terms is found to be invalid, illegal,
or unenforceable, the remaining provisions shall continue in full
force and effect.
16. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy,
and Return & Refund Policy, constitute the entire agreement
between you and NOVAFUSE regarding your use of the Site.
17. CONTACT INFORMATION
NOVAFUSE
Email: support@recovry.com